1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars . and 5 stars for the detailed rating of your order.
2. If you don't satisfied our porducts, plscontact us before you leave negative feedback or do the detailed rating. We guarantee we will 100% slove any problem for you.
1. Preparing Time: we need 2-3 working days to prepare your order according to our numerous orders every day.
3.ABOUT RETURN EXCHANGE POLICY
Our online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your dress size carefully before buying .
Attent: we can't accept the exchange or canceling after your order has been shipped.
The following information is required when you reflect the problem:
*The item's SKU number
*Image of defective
If you have any question regarding return policy, please feel free to contact us!
If you are not 100% satisfied with the quality of your purchase, you can return or exchange your items within 30 days from the delivered date.
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
This Shipping Information is effective from Oct 1st, 2020
COVID-19 - Shipping Delays
As COVID-19 continues impacting a majority of countries around the globe, We're closely monitoring and implementing protocols issued by local and state officials to ensure we do our part in preventing the spread of the virus.
Customers are welcome to place new orders, however, please note there will be a certain delay in logistics aging (2-3 days).
We truly appreciate your understanding and patience while we all continue to navigate COVID-19 and it's outcomes. We hope you and your families are staying healthy, safe, and we look forward to shipping you your order soon! If you have any additional questions, our customer service team is available to help. Please allow an additional 1-2 business days to receive a response at this time.
Our estimated shipping time for most countries is 1-3 weeks. However, these are only estimates and during peak sessions such as the Christmas period, shipping times may be slightly longer. Please note that this does not include the 1 - 3 working days processing time.
We will always provide you with a tracking number with every order.
Customers may need to pay import charges upon receiving goods. We don't have any control over these charges. Customs policies and import duties vary widely depending on the country. Please contact your local customs office for information specific to your country.
When customers make their order, we try to get the products packaged and shipped out to you as fast as possible. So if you have ordered more than one item, your order may arrive in more than one package. You are still able to track all items in your order.