The size in our store is Europe/US size,we suggest choice the size as usual. If you not sure about the size, please let we know your weight and height,and waist Info etc. So that we can assist you, you to decide the size. 1cm=0.3937 inch. Our unit is cm allow deviation of 1 ~3cm.thanks!
Notice For Customer
About Payment 1. We accept Boleto, Visa, MasterCard, QIWI, Western Union, Maestro debit card, WebMoney and bank transfer. All major credit cards are accepted through secure payment processor ESCROW. 2. If you like the item you choose to buy, please make payment after your decision, so we can send the item to you as soon as possible for you to have it quickly.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO) 2. To make every customer receive his/her item satisfactorily, avoiding any unnecessary loss, we appreciate that you write correct and detailed address for safe and quick delivery. 3. Please choose a shipping method when you place an order. The shipping fee, if it is not covered by us, will be included in the total payment. 4. The item will be dispatched by the selected shipping method as soon as we finish checking the product for good quality. Please be patient with it. 5. The delivery time of all the international shipments especially during the public holidays may vary, and it is largely depended on the carrier. So we can not guarantee it. However, despite that, we will do our best to send the item at the earliest time. 6. If you have not received your item within 30 days after payment, please feel free to contact us. We will track it timely and get it to you as soon as possible with a reply. The customers' satisfaction is our first goal. 7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. And we will inform you soon if no stock at any warehouse. About Sizes and Colors 1. As illustrated above, the size we are using is Asian size, two sizes smaller than that of America and Europe. Please refer to the detailed size information for choosing the right size. If you need help for deciding you proper size, please do not feel hesitated to contact us. 2. Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. Please kindly understand it. However, if you believe the item received is of wrong color, please contact us firstly to see whether a return or refund is possible. About Returns 1. Please ensure that the item to be returned needs to be in perfect condition, and original packaging. 2. If your item has quality issue, or is mistakenly sent by us, you can ask for return within 15 days from the date you receive the item, by sending us photos of it for our reference. The shipping fee, in this case, will be covered by us. However, if the item is wrong in size or color because of the customer's mistake; or does not meet the customer's imagination, the shipping fee will be covered by the customer instead of us. 3. You need to provide us with the shipping tracking number, specific reason for the return, and the po#. About Feedback We maintain high standards of excellence and strive for 100% customer satisfaction. Please give us five-starfeedback, because it is of extreme importance to us, and constantly encourages us to provide better service in the long run. However, if you are going to give us any neutral or negative feedback, please contact us beforehand, as we firmly believe any problem concerning the item can be well solved through active and sincere communications and endeavored action for achieving your final satisfaction. About Us 1. All messages from the customer will be replied within one business day. If you have not receive any reply within the given time, you can re-send it and we are ready for rely at our utmost. 2. The selling is diversified in our store. We do not only provide retailing, but also wholesale and customizing. The more you buy, the more discount you will enjoy. 3. We keep every customer's contact information confidential, and will never tell that to a third party. 4. We have our own factory, which supports us to have business cooperation with interested parties. Please feel free to contact us for detailed information.
This Shipping Information is effective from Oct 1st, 2020
COVID-19 - Shipping Delays
As COVID-19 continues impacting a majority of countries around the globe, We're closely monitoring and implementing protocols issued by local and state officials to ensure we do our part in preventing the spread of the virus.
Customers are welcome to place new orders, however, please note there will be a certain delay in logistics aging (2-3 days).
We truly appreciate your understanding and patience while we all continue to navigate COVID-19 and it's outcomes. We hope you and your families are staying healthy, safe, and we look forward to shipping you your order soon! If you have any additional questions, our customer service team is available to help. Please allow an additional 1-2 business days to receive a response at this time.
Our estimated shipping time for most countries is 1-3 weeks. However, these are only estimates and during peak sessions such as the Christmas period, shipping times may be slightly longer. Please note that this does not include the 1 - 3 working days processing time.
We will always provide you with a tracking number with every order.
Customers may need to pay import charges upon receiving goods. We don't have any control over these charges. Customs policies and import duties vary widely depending on the country. Please contact your local customs office for information specific to your country.
When customers make their order, we try to get the products packaged and shipped out to you as fast as possible. So if you have ordered more than one item, your order may arrive in more than one package. You are still able to track all items in your order.